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SupportLoop
Premium support automation tuned for tone, not templates.
SupportLoop handles triage, resolution drafting, and escalation packaging while keeping human tone, policy boundaries, and customer history intact.
Median resolution time
-42%
CSAT lift
+11 pts
Escalation accuracy
93%
What makes it stand out
Builds resolution drafts from policy context and account history
Flags churn risk and routes high-friction threads upstream
Measures quality on successful closure, not reply volume
Use it for
VIP escalation triage
Policy-safe refund and exchange handling
Daily voice-of-customer summaries
Pricing
₹6,500 / month + solved threads
The detail surface makes pricing feel productized. Outcome-driven apps explain how verification works instead of hiding the business model behind a sales call.
gmail
docs
Built for reviewable output
Operators can see what shipped, who reviewed it, and how the outcome was counted.
Builder
Naina Roy
Afterglow Labs · Delhi
If the system touches a person on the other side, it should carry emotion, timing, and taste as part of the product logic.
Customer signal
“It is the first support agent we have seen that understands brand tone as part of the workflow, not as lipstick on top.”
Akash Jain · Director CX, Monarch Goods
Collections
Appears in curated shelves
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